Shipping Policy
Effective Date: 12-01-2024
Last Updated: 12-15-2024
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Order Processing Time
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Orders are processed and shipped within 1-2 business days after receiving payment.
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Orders placed after 3:00 PM or on weekends/holidays will be processed the following business day.
Shipping Rates & Methods
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We offer Standard Shipping: 5-7 business days.
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Shipping costs are calculated at checkout based on the weight of the items and the shipping destination.
Order Tracking
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Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment.
​Delivery Times
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Estimated delivery times are provided at checkout and depend on the shipping method selected and the destination.
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Please note that delivery times are estimates and may vary due to unforeseen circumstances such as weather, carrier delays, or customs processing.
​Lost or Damaged Shipments
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If your order arrives damaged or is lost during transit, please contact us immediately at info@strongmicrobials.com
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We will work with the carrier to resolve the issue and ensure your satisfaction.
International Shipping
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Strong Microbials is proud to work with distributors in the US, Canada, Mexico, South Korea, Australia, and Saudi Arabia. Please get in touch with your nearest distributor.
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International orders may be subject to customs duties and taxes, which are the recipient's responsibility.
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Please contact your local customs office for more information about fees and import regulations.
​Contact Us
If you have any questions about our shipping policy or need assistance with your order, don't hesitate to get in touch with us:
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Email: info@strongmicrobials.com
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Phone: +1(844)696-4276
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Business Hours: Monday–Friday, 9:00 AM–5:00 PM CST​
